Homeowners in England preparing a householder planning appeal should check the Planning Inspectorate's service notice before trying to submit it this weekend. Its 13 November, 5pm update says new digital appeal submissions remain paused following a Microsoft outage.

The Inspectorate intends to restore the service on Monday 16 November; that is a target, not confirmation that it has reopened. If an appeal deadline is affected, it asks you to contact your case team. The notice does not announce an automatic deadline extension.

An earlier update reported email disruption across its services, while expecting arranged site visits, hearings and inquiries to continue. Its customer web form and phone lines were working for urgent queries. Check the notice for later updates.

Check which process applies

The official householder appeal guide covers refused permission for smaller projects such as extensions, conservatories and loft conversions. Ordinary planning applications are decided by the local planning authority. This notice concerns the Inspectorate's appeals service; it does not establish that every council's application system is unavailable.

The appeal deadline guidance normally allows 12 weeks from the refusal decision letter, with shorter limits where enforcement notices are involved. Check the actual decision and relevant procedure with your planning adviser, rather than assuming Monday will be safe.

If the appeal affects a planned move

Keep your decision letter, application reference, appeal reference if available, and records of attempted submissions together. State the relevant deadline when asking for help, and retain any instructions you receive.

If you are buying a home with plans to extend it, ask your conveyancer and planning adviser what permission is already in place and what remains uncertain. Our house-viewing checklist can help organise questions, and the conveyancing guide explains the checks to discuss during a purchase.

Use the moving budget planner to keep proposed building costs separate from confirmed moving expenses. Review any timetable that depends on a favourable appeal before committing to contractors or accommodation.